VRAI at your service

Have a question or concern? Our team is standing by to assist you.

Start a live chat

Assistance at your fingertips. Click the link below and enjoy live customer support 7 days a week.

Send an email

Contact us at hello@vrai.com for any questions or concerns and our Customer Experience Team will be happy to assist you. We strive to respond to every customer inquiry within 1 business day!

Call us

Contact our Customer Experience Team by telephone +1.855.956.4488 for any questions or concerns you may have. Our phone line is available 7 days a week.

Visit a showroom

Complimentary appointments, in person or online, with our diamond experts.

Frequently Asked Questions


VRAI created diamonds

Discover diamonds sustainably created in our zero-emission foundry.
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Cut for You™

We cut the most impeccable rough grown in America into any shape and size for you.
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Engagement rings

Timeless settings, distinctive diamond shapes, endless possibilities.
Shop engagement

Our lifetime care

Every engagement ring and wedding band comes with our ultimate care to make sure your VRAI creations will last as long as your love.
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Engagement + wedding

Discover beloved engagement rings, wedding ring pairings, and more.
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Fine jewelry

Shop modern-yet-timeless styles that are crafted to last a lifetime.
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Styling + gifting

Explore holiday gift ideas, styles for special occasions, and more.
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How to buy a diamond

A step by step guide to discovering the VRAI created diamond meant just for you.
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Follow us

Learn more about our values, causes, and engagement rings and fine jewelry featuring VRAI created diamonds by following us on social media.